Last updated: May 14, 2025

This Privacy Policy explains how Exovum (“Exovum”, “we”, “us”, or “our”) collects, uses, discloses, and safeguards your information when you use our websites, products, and services (collectively, the “Service”). It also describes your privacy rights and how the law protects you.

By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Interpretation

Words with capitalized initial letters have meanings defined below. The same definitions apply whether they appear in singular or plural.

Definitions

  • Account means a unique account created for you to access the Service or parts of the Service.

  • Affiliate means an entity that controls, is controlled by, or is under common control with a party; “control” means ownership of 50% or more of the voting securities or other ownership interests.

  • Company (referred to as “the Company”, “we”, “us”, or “our”) means Exovum.

  • Cookies are small text files placed on your device by a website, storing information such as preferences or session identifiers.

  • Device means any device that can access the Service, such as a computer, smartphone, or tablet.

  • Personal Data means any information relating to an identified or identifiable individual.

  • Service refers to our website(s), applications, interfaces, and related services.

  • Service Provider means any natural or legal person who processes data on behalf of the Company (e.g., analytics providers, hosting providers, customer support tools).

  • Usage Data means data collected automatically, generated by your use of the Service or the Service infrastructure (e.g., page visit duration).

  • Website refers to Exovum, accessible at https://exovum.com.

  • You means the individual accessing or using the Service, or the legal entity on whose behalf that individual accesses or uses the Service, as applicable.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using our Service, we may ask you to provide certain information that can be used to contact or identify you, including but not limited to:

  • Email address

  • First and last name

  • Any content you submit via forms or support requests

  • Usage Data (as defined below)

Usage Data

Usage Data is collected automatically when using the Service and may include information such as your IP address, browser type and version, the pages you visit, the time and date of your visit, time spent on pages, unique device identifiers, crash logs, and diagnostic data.
When you access the Service via a mobile device, we may collect information regarding your device type, operating system, mobile browser, IP address, device identifiers, and diagnostic data.

Tracking Technologies and Cookies

We use Cookies, beacons, tags, and scripts to track activity on the Service and to store certain information in order to improve and analyze our Service.

  • Cookies / Browser Cookies. You can set your browser to refuse all Cookies or to indicate when a Cookie is being sent. If you do not accept Cookies, some parts of the Service may not function properly.

  • Web Beacons. Certain pages and emails may contain small electronic files (e.g., clear gifs, pixel tags) that permit us to count users who have visited a page or opened an email and to compile related statistics.

Cookies may be Session Cookies (deleted when you close your browser) or Persistent Cookies (remain until they expire or you delete them). We use both for the following purposes:

  • Necessary / Essential Cookies (Session, administered by us): enable core functionality such as authentication and fraud prevention.

  • Cookies Policy / Notice Acceptance Cookies (Persistent, administered by us): remember your cookie preferences.

  • Functionality Cookies (Persistent, administered by us): remember choices you make (e.g., language, login state) to provide a more personalized experience.

For more details about the cookies we use and how to manage them, please see our Cookie Policy.

Legal Bases for Processing (EEA/UK/Switzerland)

If you are located in the EEA, the UK, or Switzerland, we process your Personal Data under one or more of the following legal bases:

  • Consent (e.g., for certain marketing and optional cookies)

  • Contract (to provide and operate the Service you request)

  • Legal Obligation (to comply with applicable laws)

  • Legitimate Interests (e.g., to secure and improve the Service, prevent fraud, and analyze usage), provided such interests are not overridden by your rights and interests

Use of Your Personal Data

We may use Personal Data for the following purposes:

  • To provide and maintain the Service, including monitoring usage, fixing issues, and improving performance.

  • To manage your Account, enabling access to features available to registered users.

  • To perform a contract, including processing transactions and delivering products or services.

  • To contact you, including via email, in-product messages, or push notifications about updates, security alerts, and administrative communications.

  • To send news and offers about goods, services, and events similar to those you use or have inquired about, unless you opt out.

  • To manage your requests, such as support inquiries or rights requests.

  • For business transfers, such as mergers, acquisitions, or asset sales, where user information may be among the transferred assets.

  • For analytics and improvement, including measuring effectiveness of our campaigns and enhancing user experience.

Sharing Your Personal Data

We may share your information in the following situations:

  • With Service Providers to provide, analyze, and improve the Service or to contact you on our behalf.

  • For business transfers in connection with, or during negotiations of, any merger, sale of assets, financing, or acquisition of all or a portion of our business.

  • With Affiliates (subject to this Privacy Policy).

  • With business partners to offer certain products, services, or promotions.

  • With other users if you share information in public areas; such content may be publicly viewable and redistributable.

  • With your consent for any other disclosed purpose.

Retention of Your Personal Data

We retain Personal Data only as long as necessary for the purposes set out in this Policy, including to comply with legal obligations, resolve disputes, and enforce agreements.
Usage Data is generally retained for a shorter period unless required for security, improving functionality, or legal compliance.

International Transfers

Your information may be processed in countries other than your own. Where we transfer Personal Data internationally, we implement appropriate safeguards (e.g., EU Standard Contractual Clauses, UK IDTA or Addendum, and Swiss-compatible clauses) to ensure an adequate level of protection consistent with applicable law.

Your Privacy Rights

Depending on your location, you may have the rights to:

  • Access your Personal Data

  • Rectify inaccurate or incomplete data

  • Erase your data (“right to be forgotten”)

  • Restrict or object to processing

  • Data portability

  • Withdraw consent where processing is based on consent (without affecting prior lawful processing)

To exercise these rights, contact us using the details below.

Delete Your Personal Data

You may delete certain information within your Account (where available). You can also request deletion by contacting us. We may retain information where we have a legal obligation or legitimate basis to do so (e.g., record-keeping, fraud prevention, dispute resolution).

Disclosure of Your Personal Data

Business Transactions

If Exovum is involved in a merger, acquisition, or asset sale, your Personal Data may be transferred. We will provide notice before your Personal Data becomes subject to a different privacy policy.

Law Enforcement and Legal Requests

We may disclose your Personal Data where required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency), or where we believe disclosure is necessary to:

  • Comply with legal obligations

  • Protect and defend our rights or property

  • Prevent or investigate possible wrongdoing

  • Protect the safety of users or the public

  • Protect against legal liability

Security of Your Personal Data

We employ administrative, technical, and physical safeguards designed to protect your information. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

Children’s Privacy

The Service is not directed to children under 13 years of age (or 16 where required by EEA/UK law). We do not knowingly collect Personal Data from children. If you believe a child has provided us with Personal Data, please contact us so we can take appropriate action. If consent is required from a parent/guardian under applicable law, we may request it before processing.

Links to Other Websites

The Service may contain links to third-party websites. We are not responsible for the content, privacy policies, or practices of third parties. We encourage you to review the privacy policy of every site you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post the updated version on this page and update the “Last updated” date above. Where required by law, we will notify you via email and/or a prominent notice on the Service prior to changes taking effect.

We encourage you to review this Privacy Policy periodically for any changes.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, you can contact us at: